Coronavirus Updates

Student Support

Ensuring continuity in essential student support services during a period of remote learning.

Continuity of Support Services

We know that undergraduate students who are leaving campus residence halls quickly in the wake of COVID-19 will have many questions about additional support and resources. The following FAQs address some of the more common questions students may have. 

Medical Care

Students who receive regular or ongoing care by a particular Health Services clinician should reach out to that provider to discuss the management of future visits and prescriptions. If you have a medical procedure or specialty appointment in the Providence area scheduled after your departure date, please call that specialty office either to reschedule or cancel your visit. 

Yes, students enrolled in Brown’s student health insurance plan should know that their plan covers care both domestically and internationally. Coverage will continue for graduating students through Aug. 14, 2020. All returning students will be automatically re-enrolled for the next policy year, unless they complete a waiver form by July 31, 2020. Additional details on Brown’s student health insurance plan are available on the Insurance Office website.

You can call Health Services at 401-863-3953 during business hours for any specific questions or concerns regarding your health. Students can use the Health Services Patient Portal to communicate with their provider or nursing for any non-urgent advice. 

Students can have prescriptions transferred to their home or a local pharmacy. Students must contact their home or local pharmacy and request that they contact the Brown pharmacy at 401-863-7882 to transfer their prescription. The pharmacy fax number is 401-863-2178. 

Students who are leaving Rhode Island for another country should speak to the pharmacy staff at 401-863-7882 to see if they can obtain a vacation override for extra months of medication.

Per state regulations, the Brown pharmacy can only mail prescriptions to a Rhode Island address.

●    Nursing Advice 24/7: 401-863-1330 or email [email protected] (this email is monitored only when Health Services is open)
●    Pharmacy: 401-863-7882
●    General questions: 401-863-3953
●    Emergency care 24/7: 401-863-4111

Mental Health Care

Counseling and Phycological Services will continue providing some mental health care options during this period of time. Please check the CAPS website for the latest information.

The CAPS website has a guide for establishing care at home or in the community.

CAPS will work with each student to ensure they have medication and to help transition prescriptions to local providers and pharmacies. Check the CAPS website for more information on this. 

Accessibility Needs

Residential Life will work with SEAS to ensure that students’ accommodation needs are met in their new residential assignments.

SEAS will continue to work with students and faculty members as they develop their plan for remote learning to ensure that students have the support they need. Students with a disability that conflicts with a remote learning environment or who have specific questions about their accommodations can email SEAS at [email protected] or may leave a voicemail at 401-863-9588.